FAQs

Jersey Universe FAQs

1. What is Jersey Universe? Jersey Universe is a clothing company specializing in high-quality and stylish apparel. We offer a wide range of clothing options, including jerseys, t-shirts, hoodies, and more, inspired by various themes such as sports, pop culture, and fashion trends.

2. Where are Jersey Universe products made? Our products are manufactured in facilities known for their adherence to ethical labor practices and quality standards. We work with production partners globally to ensure the best quality while maintaining responsible and sustainable manufacturing practices.

3. How do I determine the right size for me? To find your perfect fit, refer to our comprehensive size guides available on each product page. These guides include measurements to help you select the most suitable size. If you have further questions, feel free to contact our customer support team for assistance.

4. Can I return or exchange items if they don't fit or I change my mind? Yes, we have a hassle-free return and exchange policy. If you're not satisfied with your purchase or need a different size, you can return the item(s) within a specified timeframe for a refund or exchange. Please review our Returns & Exchanges policy for more details.

5. How can I track my order? Once your order is processed and shipped, you'll receive a confirmation email containing tracking information. You can use this information to track your package through the shipping carrier's website.

6. Do you offer international shipping? No. At the moment we only ship to the United States.

7. Are your products machine washable? Most of our clothing items are machine washable; however, we recommend checking the care instructions on the garment's label to ensure proper maintenance and longevity of the product.

8. Can I cancel or modify my order after it's been placed? We strive to process orders quickly; therefore, once an order is placed, it enters our system for immediate processing. Please contact our customer support team as soon as possible if you need to cancel or modify your order, and we'll do our best to accommodate your request.

9. How can I contact Jersey Universe's customer support? You can reach our customer support team via email at support@jerseyuniverse.com or through our Contact Us page on our website. We aim to respond to all inquiries promptly during our business hours.

10. Are there any special promotions or discounts available? We occasionally offer promotions, discounts, and special offers. Stay updated by subscribing to our newsletter and following us on social media to receive the latest news, exclusive deals, and seasonal discounts.

Please note that the information provided in these FAQs is subject to change, and customers are encouraged to review our website policies for the most current information.